LoyalGuest.com cannot be held liable for any damages whatsoever, including damages that are the direct or indirect result of information sent by partner hotels. Information sent shall confer no right to the user with respect to LoyalGuest.com. Use of this information is the sole responsibility of the user.

Users of and visitors to www.loyalguest.com acknowledge having the ability and resources necessary to access and use the site.

LoyalGuest.com takes every precaution to ensure the proper operation and maintenance of the www.loyalguest.com website. However, LoyalGuest.com cannot guarantee uninterrupted operation of the site, especially when it concerns outages that are beyond the company’s control or the result of maintenance operations, and expressly denies any responsibility thereof. In addition, LoyalGuest.com may modify the content and functionality of the website without prior notice.

This website may connect to information provided or presented by third party sites, primarily through hyperlinks. LoyalGuest.com does not evaluate or verify the relevance, accuracy, or completeness of this information in any way, and as a result, expressly denies any responsibility thereof.

Users and visitors may not provide a hyperlink to the www.loyalguest.com website without obtaining prior express written authorization from LoyalGuest.com. To obtain this authorization, please send an email to: contact@loyalguest.com.


The general structure, software, text and animated or static images, sounds, drawings, graphics, and all other elements that make up this website, including databases, are the exclusive property of LoyalGuest.com or its partners. Users and visitors are authorized to browse only the content made available to them online and to use only the functionality provided.

Users and visitors may not capture, reproduce, or publish any content or functionality in any form or medium whatsoever without obtaining prior express written authorization from LoyalGuest.com.

Any representation, in whole or in part, of this site by any process whatsoever without the prior written authorization of LoyalGuest.com is prohibited and constitutes an act of counterfeiting punishable under Article L. 335-2 and subsequent articles of the Intellectual Property Code.

In some cases, in addition to comments and/or feedback published on www.loyalguest.com, users who have stayed in a partner hotel may send work that relates exclusively with their stay and that may cover locations, personnel and services offered.

These works are intended to be reproduced, uploaded, and distributed to the public, primarily in the form of photographs, illustrations, films and videos after prior authorization from the partner hotel.

LoyalGuest.com has the right to freely use, reproduce, and represent any work provided by a user in any form or medium, on any type of medium and for any purpose related to the objective of the website, for example in article illustration or promotion, and for the term of the intellectual property rights.

The user indemnifies LoyalGuest.com against any action, claim, demand, or opposition on the part of any person whose rights may have been infringed by the work provided and who may intend to invoke an intellectual property right or an act of unfair and/or parasitical competition. The user also guarantees that the work contains no content that could be subject to laws and other provisions related to liable and slander, the right to privacy, and the right of personal portrayal, or that may be considered obscene.


LoyalGuest.com is fully committed to respecting the privacy rights of its website users and visitors. As a result, the personal data of customers and visitors are collected, processed and protected using every precaution as set forth in our Privacy Policy.


This website is under continual development, such that the general terms of use may be modified periodically. Therefore, we request that you review these terms regularly.

This website and the associated general terms of use are governed by Singaporean law.

LoyalGuest.com team would like to thank you for reviewing the general terms of use and we hope you have a good visit.